Client workflow

Credit repair CRM built around dispute rounds

Spreadsheets lose rounds. Vindex organizes every client into a folder that holds their reports, generated letters, bureau responses, signed disclosures and a live timeline — so you always know which file is waiting on you and which bureau is out of time.

$15 one-time Analyze & Dispute · $45/mo Single Membership · $149.99/mo Unlimited

Per-client folders with full document history
FCRA 30-day timers with overdue alerts
Client-facing progress portals scoped to one folder
Duplicate-upload protection so files never double-count

What you get

Client folders that hold everything

Reports, letters, responses, IDs, proof of address and signed authorizations sit in one place per client, with an audit trail of who uploaded what and when.

Round and deadline board

Every sent letter starts a 30-day FCRA reinvestigation clock. The board shows Round 1 Sent, Delivered, Responded and Overdue at a glance so nothing stalls silently.

Bureau response logging

Log or upload each bureau result and the CRM records deletions, verifications and no-responses per item — the data that decides your next round.

Client intake by link

Send a signup link and the client creates their own folder, uploads their report, and signs disclosures. Uploads land in the correct folder automatically.

Progress portals

Each client can open a secure portal that shows only their own letters, documents and round status — never another client's file.

Upload health assistant

If a report fails to process — password-protected PDF, blurry photo, expired invite — you get a plain-English reason and the exact step to fix it.

How it works

  1. Step 1

    Create or invite the client

    Make a folder yourself, or send an intake link and let the client onboard.

  2. Step 2

    Collect the report and disclosures

    Documents, IDs and signatures attach to the folder with timestamps.

  3. Step 3

    Work the round

    Generate letters, mark them sent, and the deadline timer takes over.

  4. Step 4

    Log responses and escalate

    Record each bureau result; overdue and verified items queue up for MOV or CFPB.

Pricing

One price list across the whole platform — the plan you pick here is the same plan shown on the pricing page.

Analyze & Dispute

$15one-time

One credit report analyzed and one AI-drafted FCRA/FDCPA dispute letter. Pay once — no subscription.

Single Membership

$45per month

Unlimited disputes, rounds, MOV counters and CFPB escalations for one person's credit file.

Unlimited

$149.99per month

Unlimited report uploads and client files — built for credit repair businesses running many files at once.

No contracts. Cancel any time. CROA 3-business-day cancellation right applies to every new purchase. Full pricing details →

Questions

Frequently asked questions

Straight answers to the eight objections we hear most often from operators evaluating Vindex against CreditRepairCloud, DisputeFox, DisputeBee, and DIY workflows.

What should a credit repair CRM track that a generic CRM cannot?
Dispute work is round-based and deadline-driven. You need per-item dispute history, the 30-day FCRA reinvestigation clock on each mailed letter, bureau response outcomes per item, and a document vault holding the identity proof each letter requires. A generic sales CRM tracks deals and stages, not statutory clocks or per-tradeline outcomes.
Can my clients see their own progress without seeing anyone else's?
Yes. Portal links are issued per client folder and can only load that folder's letters, documents and round status. Links can be revoked at any time, and each view is logged with a timestamp.
Does the CRM tell me when a bureau is out of time?
Every letter marked as sent starts a 30-day reinvestigation timer. Items pass through Sent, Delivered and Responded states, and anything past the deadline is flagged Overdue with the escalation options for that item.
Can clients upload their own credit reports?
Yes. Send an intake link and the client uploads their report directly into their folder. If the upload fails, the assistant explains the reason and whether the client needs to redo it.
How many clients can I manage?
The monthly Single Membership covers one person's file. The Unlimited plan is the multi-client tier — unlimited folders, unlimited report uploads and unlimited intake links.

Still evaluating? Run the workflow yourself or talk pricing with the team.

See how it worksBrowse servicesSee pricing

Get your client files organized this week

Start with one client folder, send one intake link, and watch the round timers do the follow-up for you.

Choose your plan

Choose your dispute plan

Pay monthly or pay one time.

Two pricing models, one outcome: AI-drafted FCRA/FDCPA dispute letters that actually work. Pick the one that fits how you dispute.

Most chosen

Flat-fee monthly

Single Membership $45/mo · Unlimited $149.99/mo

Best if you're disputing for yourself over multiple rounds, or running a Document Automation side business with recurring clients.

  • Unlimited dispute & counter-letters
  • Per-client folders & exports
  • CFPB complaint assistant included
  • 1 AI-Driven Document Automation report / month
  • Cancel anytime — no contract
Start with monthly

Analyze & Dispute

$15 — one-time

Best if you've got one or two specific items to dispute and don't want a subscription. Letters never expire.

  • 1 AI dispute letter (FCRA / FDCPA)
  • 1 AI counter-letter if bureau replies
  • All 3 bureaus supported
  • PDF + certified mail tracking
  • No subscription, no commitment
Buy a single letter

Not sure which fits? Talk to our team — most users disputing 3+ items save money on a monthly plan.

Accuracy, authorship & compliance

Who writes this, and how we stand behind it.

Written by James Stone, Founder of Vindex Intelligence.Reviewed by the Vindex Compliance DeskLast reviewed August 11, 2026

How the letters are drafted

Every letter is generated from a reviewed template, cites the statute that actually applies to the item type, and is shown to you in full before it is sent. You sign and mail it — nothing is filed on your behalf. Read the full methodology.

Software, not a credit repair organization

Vindex Intelligence is self-service software. It is not a credit repair organization, law firm, or credit counseling agency, and it does not provide legal advice. You can dispute items yourself for free directly with the bureaus — Vindex organizes and accelerates that work.

No guaranteed outcomes

Accurate, timely, and verifiable information cannot be removed from a credit report. No one can promise a specific score increase or deletion, and we don't. Results depend on your file and on how each furnisher responds.

Legal disclaimer. The information on Credit repair CRM and dispute tracking is provided for general educational purposes and is not legal, financial, or tax advice. Statutory references (FCRA 15 U.S.C. §1681 et seq., FDCPA 15 U.S.C. §1692, FCBA, CROA 15 U.S.C. §1679) are summaries, not the statute text. Consult a licensed attorney for advice about your situation.

Your rights. You have the right to dispute inaccurate information in your credit file yourself, at no cost, and to obtain a free copy of your report from each nationwide bureau. You may cancel a paid plan at any time. See Terms, Refunds, Privacy and the full Disclaimer.

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